Support

theIDOL — learn Korean through K-pop songs

Email: support@theidol.ai
We reply promptly.

Common questions

How does it work? Open a song and see every line twice — word by word with pronunciation, and by meaning. Both fill in sync with the singing. Then practise with fill-in-the-line exercises, and the words you learn go into a spaced-repetition notebook.

Do I need an account? Yes, to save your progress and vocabulary. Registration takes an email and a password.

Is it free? Yes. Daily limits apply to chatting with your idol and to building brand-new song breakdowns; breakdowns already in the shared catalogue are free for everyone.

The idol is not answering. Usually a temporary issue with our AI provider. Write to us with your account email and roughly when it happened.

Delete my account and data. You can do it yourself in the app: open your idol screen and tap Delete account at the bottom. The account, your idol, the whole conversation, your vocabulary and progress are removed immediately and permanently. If you cannot reach the app, write to support@theidol.ai from your account email and we will delete it within 30 days.

Who owns the music? Lyrics, recordings and music videos belong to their rights holders. Videos play through YouTube's embedded player. We create only the educational breakdown: translation, pronunciation and exercises.

Rights holders

If you own rights to material used in the service and believe it is used improperly, send a request through our support form (no account needed) or write to support@theidol.ai. We review every request and remove the material promptly when it is valid. See also the Terms of use.

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